Fountain Valley Police Department Complaint Procedure
Our Policy
It is the policy of the Fountain Valley Police Department to investigate all
complaints against the department or its employees. This ensures the integrity
of the department while protecting the rights and interests of both citizens and
department employees. The following is a brief synopsis of what you may expect
to happen:
The Interview
A police supervisor will
interview you about your complaint. He/She will ask you questions about what
happened. It is possible that the supervisor may be able to explain the
employee's action(s) to your satisfaction. You may be asked to fill out a
complaint form so that we can properly investigate your complaint.
Normally you will be interviewed at the Fountain Valley Police Department. You
may expect to be audio taped during the interview.
The supervisor will ask you for the names of all witnesses and other police
department employees that may know facts about your complaint. It is important
to have as much information as possible.
Evidence processing may take place as related to your complaint.
The Investigation
After the interview, the Police Department will investigate your complaint.
Investigators will be supervisors of the employee or a Lieutenant assigned to
handle personnel investigations.
All involved employees will be interviewed and witnesses whom you've named will
be contacted. You may also be asked for more information.
Although it is impossible to estimate how long the investigation will take, most
investigations take no more than 30 days to complete. If you have any questions
you may contact Lieutenant Jim McNeff at (714) 593-4455.
The Review
Upon completion, the investigation will be reviewed by those within the
employee's chain of command. The employee's commander shall render an
appropriate disposition.
The Disposition
The results of the completed investigation will be classified into one of the
four categories below:
1. Sustained - The investigation disclosed sufficient evidence to substantiate that the department member committed all or part of the alleged acts of misconduct.
2. Not Sustained - The investigation produced insufficient information to clearly prove or disprove the allegations.
3. Unfounded - The investigation determined the alleged act did not occur.
4. Exonerated - The investigation revealed the alleged act occurred, but was legal, proper and in full compliance with Departmental regulations.
After a thorough investigation of the complaint, the Chief's Office will promptly notify you in writing of the disposition of your complaint.